Recent statistics show that 37 percent of small businesses outsource at least one business process and that IT and accounting services are the most commonly outsourced professional tasks. Outsourced IT is a great way to improve work efficiency, increase available expertise and resources, enhance flexibility, and cut operational costs.
Outsourcing IT services can definitely bring your business several advantages. How do you leverage the return on investment to improve your overall bottom line? Here are a few things you should consider when calculating the financial benefits of investing in outsourced IT against hiring an in-house IT support staff:
Lower your labor costs
According to Glassdoor, the average U.S. employer spends $4,000 and 24 days hiring a new worker. Keep in mind that the figure represents only the cost of pre-hire assessments, onboarding, and recruitment; salaries, benefits, and upkeep are different matters altogether. The bottom line: hiring and maintaining permanent employees is a costly business. And that’s even ignoring the fact that exceptionally qualified and experienced IT talent is hard to come by.
Outsourced IT saves you the trouble, time, and expenses of putting together and running an in-house IT department. In short, you get senior-level IT experts for a fraction of what you would otherwise pay in salaries, cutting your IT labor costs significantly.
Access to high-level expertise and resources
Managed IT service providers give your business access to highly skilled and experienced IT professionals, along with the accompanying cutting-edge tools to manage and maintain your IT infrastructure. Most outsourced IT companies come with advanced proprietary or third-party digital systems such as monitoring, diagnostics, cloud, and data tools to facilitate easier IT management.
On top of that, these professionals can easily identify critical technical gaps or bottlenecks and help you implement cost-effective solutions. For instance, a managed IT partner can directly source discounted IT equipment from manufacturers and pass the savings on to you. This minimizes your capital investment in business IT resources and lowers the cost of ownership.
Free your staff to focus on core business functions
Nowadays, IT support and maintenance tasks have been reduced to mundane jobs. In most business settings, it’s a waste of talent and salaries to hire full-time employees just to care for IT systems. Don’t get it wrong, an internal IT department has its perks, but it can easily get overwhelmed by repetitive menial IT support responsibilities.
Outsourced IT services can relieve overburdened, talented employees to focus on more important tasks better suited to their skills. Your IT staff should work on core business functions instead of wasting valuable time solving technical issues. Outsourcing helps your business realize its full HR potential, thus boosting employee morale and increasing productivity.
Improved efficiency and security
Given that most businesses rely on digital platforms to power their operations, IT efficiency directly correlates with business performance. For that reason, managed IT service providers ensure that they have the best people and tools on the job to eliminate downtime risks and maintain healthy IT behavior.
Part of maintaining top-notch IT performance is safeguarding data systems against cyberattacks. Robust cybersecurity is a major priority, especially since the average cost of a successful data breach ranges from $1.25 to $ 8.19 million. Fortunately, fully managed IT covers everything, including managed security and data laws compliance. It’s a cost-efficient and convenient way to secure your entire IT infrastructure using the latest cybersecurity solutions.
When done correctly, outsourcing IT services can improve your bottom line in many different ways. Cost savings, improved work efficiency and performance, robust data security, and dependable support are some of the common benefits that truly justify the ROI of outsourced IT.